1. The benefits of clycbird
A. Why is clycbird cheaper for me?
B. How does my company benefit from clycbird services?
C. Can I use clycbird as a private person?
2. General questions about clycbird campaigns
A. What optimisations does clycbird carry out?
clycbird optimises your campaigns so that the best results can be achieved. The improvements can take place on different levels: Adjustments to location targeting, demographics, creatives (images and video) or interest targeting.
B. How do I know if and how well my campaign is performing?
3. Business accounts (Google, Facebook etc.)
A. On which account will the advertising be placed and with which page?
Normally, campaigns are placed on the clients' accounts. Therefore clycbird also needs access to these. The access will be requested by clycbird after your order. You don't have an account? No problem, we will help you! Please contact info@clycbird.io or mention it directly in the campaign under "remarks".
It is also possible to advertise through the profiles of clycbird.
B. How does clycbird get access to a specific account?
When logging in to clycbird, you have the opportunity to enter all the details of your various Business accounts. With the correct name of the respective pages, clycbird can request access in most of the platforms. In some cases, you will also have to manually add a clycbird expert as an administrator so that we can place the advertisements for you. In this case you will be contacted by us!
C. I do not have an account on a specific platform. Can I still advertise on it?
4. Payment and budget
A. How much do I actually pay in the end?
With clycbird there are basically two options. You decide to pay per campaign or you contact us for a subscription-like solution, which can quickly pay off for several campaigns.
The price per campaign depends on the budget you want to invest.
B. What payment methods are available?
Campaigns can be paid by invoice. The payment period is set at 10 days. Invoices are sent via email and are due after the campaign has been completed, as the budget can change by a few francs.
C. What are the payment conditions?
D. Is it worth investing more money in campaigns?
The budget depends on your goals. Of course, more investment means that you can reach more people. In addition, a higher budget also means greater opportunities for action for the clycbird experts.
E. How much or little budget can I use for campaigns?
5. When the campaign has ended
A. When will I receive a report?
The report is created after the campaign has ended and automatically forwarded to you. The time it takes to create the report depends on the complexity and size of the campaign. Generally, the report is sent after 1-5 working days.
B. What key figures and insights will I receive?
BASIS:
- Reach
- Number of clicks (for traffic campaigns)
- Creative
- Conclusion
BASIS PLUS / PREMIUM:
- Optimisation protocol
- Reach
- Number of clicks (for traffic campaigns)
- Cost per click
- Creatives
- Performance Creatives
- Conclusion
6. Support and help
A. Where can I get in touch if I have questions about the tool?
Contact us at info@clycbird.io or use the contact form. We will give you an answer within 24 hours.
7. Upload und Links
A. Ad formats
High quality images are very important for the success of a campaign. Please note that the formats below are a recommendation and not a must. If you don't have images in this format, upload them anyway and we'll make sure the ads are still professional.
Facebook & Instagram:
- Horizontal/landscape: 4:5 / 1,080 x 1,350 pixels / 1080 x 1080 Pixel
- Vertical (Story Ad): 9:16 (Minimum: 500 x 500 Pixel)
LinkedIn:
- Horizontal/landscape: 1.91:1 Minimum: 640 x 360 Pixel / Maximum: 7680 x 4320 Pixel
- Square: 1:1 / Minimum: 360 x 360 Pixel / Maximum: 4320 x 4320 Pixel
- Vertical: 1:1.91 / Minimum: 360 x 640 pixels / Maximum: 2340 x 4320 Pixel
Twitter:
- Square: 1:1 / Minimum: 360 x 360 Pixel / Maximum: 4320 x 4320 Pixel
- Horizontal/landscape: 1.91:1 / Minimum: 640 x 360 pixels / Maximum: 675 x 1200 Pixel
Google:
- Horizontal/landscape: 1.91:1
- Square: 1:1
- Vertical: 4:5